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Avis 6933Excellent
5.0 
 
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Avis 6933


Excellent
98%
Super
1%
Moyen
0%
Médiocre
0%
Mauvais
1%

Mar 7, 2022

These people are awesome.



Mar 7, 2022

Quick response

Quickly replied to my question with screenshots of the steps I needed to follow


Mar 7, 2022

Always professional and kind

Always professional and kind. I love to contact them. They always give me the right solution.


Mar 7, 2022

Would not provide a refund after 31 Days…

Would not provide a refund after 31 days because they are unwilling to make a small exceptions to the 30 day money back guarantee policy to provide customer service. I will never use their products again and will advise anyone else to steer clear. They lost a customer for life.

Réponse de Elegant Themes 

Mar 7, 2022

Hi Will, Our apologies for any inconvenience regarding the terms. We can give refunds to anyone who requests this if within 30 days of their purchase, which is displayed on our sign up page and in our terms that were agreed upon. Our support team is still here to help you 24/7 and would love to provide you with further assistance if you want to give our products another try!


Mar 7, 2022

Always present to answer any questions…

Always present to answer any questions and in addition, super efficient! I recommend without hesitation


Mar 7, 2022

Kumar help me to install correctly the…

Kumar help me to install correctly the DIVI theme in WP, He guide me to change some configurations to do it well. Thank you very much.


Mar 7, 2022

Excellent product and service,,,



Mar 7, 2022

issue solved within a few minutes

I had a CSS issue on my website and the team was able to help me and solve my issue within a few minutes. Thanks a lot!


Mar 7, 2022

Very versatile theme and great support

Very versatile theme and great support. I prefer Divi over other themes as I can build almost anything I want by myself or by using one of the many templates. And if I cannot figure something out, I contact the chat support and they teach me how to make things work. Thank you, Elegant Themes! :)


Mar 7, 2022

Quick and professional service

Quick and professional service. Tech support was great help.

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